Privacy Policy

Last Updated: 1st Jan 2026

Lensciaga (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to process your orders, provide customer support, and improve your shopping experience.

a. Personal Information

When you place an order or create an account, we may collect:

Full Name
Email Address
Phone Number
Shipping Address
Billing Address

b. Payment Information

We do not store your credit/debit card details. All payments are processed securely through trusted third-party payment gateways.

c. Browsing Information

We may collect non-personal information such as:

IP address
Browser type
Device type
Pages visited
Time spent on the website

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Contact you for order updates
Provide customer support
Improve our products and services
Send promotional emails or offers (only if you subscribe)
Detect fraud or unauthorized activities

We do not sell or share your personal data with any third-party for marketing purposes.

3. Cookies and Tracking Tools

We use cookies to:

Improve website functionality
Save your preferences
Analyze user behavior
Provide a smoother shopping experience

You may disable cookies through your browser settings, but some features may not work properly.

4. Sharing Your Information

We may share your information only with:

Delivery partners (to deliver your order)
Payment processors (to process your payments securely)
Service providers who help us manage the website

These parties are required to protect your information and use it only for the purpose it was provided.

We never share personal information with advertisers or unrelated third parties.

5. Data Security

We use industry-standard security measures to protect your personal information.
However, no method of data transmission over the internet is 100% secure. We take reasonable steps to keep your data safe.

6. Your Rights

You have the right to:

Access your personal information
Update or correct your details
Request deletion of your account
Unsubscribe from marketing emails

To request changes, contact us at: support@lensciaga.com

7. Children’s Privacy

Lensciaga does not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal data, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, feel free to contact us:

Email: info@lensciaga.com
Phone/WhatsApp: +92 321 352 7204
Website: www.lensciaga.com